Naga raju
9 Mar 2026I recently arranged my life insurance and critical illness cover through them, and I’m extremely pleased with the service I received from David, Stephen and Charlie. What really stood out was the level of ownership they showed when the insurer, Vitality, began taking a long time to process my application. David and Stephen didn’t just leave it with me to chase; they raised formal complaints on my behalf, continuously followed up for updates, and kept me informed at every stage. It was clear they were firmly on my side and committed to getting things moving. Thanks to their persistence and professionalism, the process was smooth with other providers I took insurance through them and I ended up with the cover I needed, despite the delays from the insurer. I would happily recommend to anyone looking for life insurance or critical illness cover, especially if you value proactive communication and someone who will genuinely go the extra mile for you.








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